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Owned and operated by WorldScope Living, our team is ready to assist with product questions, orders, and everything in between.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like pool tables and home theater seating may have specific delivery details noted on their product pages.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can use that tracking number to follow your shipment from our warehouse to your door. If you have questions about a shipment in transit, our team is happy to help.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space, please refer to our Return Policy page for complete details on eligibility, condition requirements, and how to initiate a return.
Can I exchange an item for a different model or finish?
We can absolutely work with you on exchanges within the 30-Day Returns window. Contact our team with your order number and the item you would like instead, and we will walk you through the process and confirm availability.
How do I choose the right home theater seating configuration?
Choosing the right configuration depends on your room dimensions, how many seats you need, and whether you prefer straight rows, curved layouts, or loveseats. Our team can help you plan the best arrangement for your space if you share your room measurements and seating goals.
What should I consider when selecting a pool table or game table?
Room size is the most important factor. You need enough clearance around the table for comfortable cueing or gameplay. We recommend measuring your space and checking each product page for recommended room dimensions. Material quality, slate thickness, and felt type also affect long-term playability.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team replies to every inquiry within one business day so your project stays on track.
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Reliable Delivery
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with careful handling for every piece.
30-Day Returns
If something does not work for your space, our return process is straightforward and backed by our Return Policy.
